Shenzhen MC Visual Co., Ltd (“MCVISUAL”, “we”, “us”) operates mcvisualled.com from Shenzhen, China. This policy explains what information we collect, why we use it, which service providers help us operate the website, and the choices available to visitors. It applies to this website and inquiries submitted through it.
Information you choose to provide
When you request a quotation or contact us, we may receive your name, business email address, WhatsApp or phone number, country, company or project details, the product page you were viewing, selected product line and specifications, the referring page and campaign parameters attached to your visit, and any files or information you send later by email or messaging apps. Please do not submit sensitive personal information through the inquiry form.
Information collected when you visit
Our hosting and security provider, Cloudflare, processes technical request data needed to deliver and protect the website, such as IP address, browser information, requested URL, timestamps and security signals. We also use Cloudflare performance measurements to understand page reliability. Google Analytics is optional: its tag does not load unless you choose Accept analytics in our privacy banner.
How we use information
- Respond to quotation requests, recommend a suitable LED display and prepare project documentation.
- Communicate about the inquiry, including specifications, drawings, shipping and after-sales support.
- Protect the website and forms from spam, abuse and security incidents.
- Measure website usage and improve content when analytics consent has been granted.
- Meet legal, accounting or dispute-resolution obligations where applicable.
We use inquiry data because you asked us to take steps toward a quotation or business relationship. We use security data to operate the website safely. Optional analytics is based on your consent and can be rejected or withdrawn at any time through .
Services that process data
- Cloudflare provides DNS, content delivery, security and hosting for the website.
- Web3Forms transmits inquiry form submissions to our business inbox.
- Google Analytics 4 measures visits and conversions only after analytics consent.
- Google Maps loads only after you click the map button on our contact page.
- WhatsApp, KakaoTalk, Instagram and Facebook apply their own privacy terms when you open them.
These providers may process information in countries outside your own. Their handling of data is governed by their service terms, privacy policies and applicable transfer safeguards.
Cookies and local storage
The website stores your analytics choice in your browser’s local storage under
mcvisual_analytics_consent. This preference is necessary to remember whether you accepted or rejected
analytics. If you accept, Google Analytics may set first-party cookies such as _ga to distinguish
visits and sessions, and campaign attribution is retained for the browser session under
mcvisual_attribution. If you reject, the Google Analytics tag is not loaded and session attribution
is not retained between pages. Reopening Cookie settings and
rejecting analytics withdraws consent and removes accessible Google Analytics cookies from this domain.
Retention and sharing
We keep inquiry records only as long as reasonably needed to prepare quotations, manage a customer relationship, meet warranty or accounting needs, resolve disputes and comply with applicable law. Unsuccessful or inactive sales inquiries are reviewed periodically and deleted when no longer needed. We do not sell personal information. We disclose it only to service providers supporting the purposes above, professional advisers when necessary, or authorities where legally required.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights are not absolute and may be limited by applicable law or records we must retain. To make a request, email [email protected]. We may need to verify that the request relates to you before acting.
Security, children and updates
We use reasonable technical and organisational safeguards, but no internet transmission is completely secure. This B2B website is not directed to children, and we do not knowingly request information from children. We may update this policy when our services or legal obligations change; the date at the top identifies the current version.
Contact
Privacy questions and requests can be sent to [email protected] or mailed to Building 3, Zone B, Hongfa Technology Industrial Park, Tangtou Community, Shiyan Street, Bao'an District, Shenzhen, China.